Thank You — Your Request Has Been Received

What Happens Next

1. Our team reviews your request during business hours (Monday to Friday, 09:00–18:00 Kyiv time).
2. We contact you at the email address or phone number you provided, normally within one business day.
3. If you request a proposal, we send written commercial terms, including scope, pricing and timeline, for your separate acceptance.

If you do not receive a reply, please write to contact@draveliona.com or call +380 637 190 1042.

Commercial and Legal Information

Information about our services, electronic commercial terms and the procedure for submitting a request is provided in accordance with the Law of Ukraine No. 675-VIII On Electronic Commerce.

Consumer enquiries, service information and pre-trial dispute handling follow the Law of Ukraine No. 3153-IX On Protection of Consumer Rights.

Personal data submitted through this website is processed on the basis of consent or another lawful basis under the Law of Ukraine No. 2297-VI On Personal Data Protection. Non-essential cookies and marketing technologies are used only with your consent, as required by the Law of Ukraine No. 2297-VI On Personal Data Protection and the Law of Ukraine No. 675-VIII On Electronic Commerce.

Any statements about our services are made in line with the Law of Ukraine No. 270/96-VR On Advertising and are not a guarantee of a specific commercial result.

You may withdraw consent or request correction or deletion of your data at any time by writing to contact@draveliona.com. Complaints are reviewed in writing; we aim to respond within 30 calendar days.